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Catch 34 technical corrections for telemedicine services

The following chart summarizes the AMA’s March 14 technical corrections related to the new E/M telemedicine codes (98000-98016). You should review the technical correction and the 2025 CPT manual for more information, and you can use this guide to help steer you in the right direction.
 
The technical correction revised guidance in the 2025 CPT Manual for audio/video (A/V) services (98000-98007), audio-only (audio) services (98008-98015) and virtual check-ins (98016). The changes affect codes in the E/M, Surgery and Medicine chapters of the 2025 CPT Manual and are effective Jan. 1, 2025.
 
The first column contains the page number in the 2025 CPT Manual. You’ll find a summary of information that was added, where appropriate, under the second column and information that was deleted, where appropriate, under the third column. Dividers in bold font contain the chapter and section where the change is located.
 
In this chart the term “telemedicine services” refers to the entire code range (98000-98016). 
 
Page
Added
Deleted
Evaluation and Management/Telemedicine Services
20
 
Synchronous audio E/M services for established patients (98012-98015). List of codes that can’t be reported on the same day.
Evaluation and Management/Prolonged Services
34
Prolonged E/M service (99358-99359). Don’t report telemedicine services on the same day.
 
36
Prolonged outpatient E/M service. (99417). Telemedicine codes 98003, 98007, 98011 and 98015 in the section’s guidelines.
 
Evaluation and Management/Preventive Medicine Services
39
Preventive medicine services (99381-99397). Report a separate telemedicine service with modifier 25, when appropriate.
 
Evaluation and Management/Non-Face-to-Face Services
42
Telephone services. Report a 5-to-10-minute telephone call for established patients with 98016 in place of 99441. Report an appropriate new or established patient audio code in place of 99442 and 99443.
Telephone services. Report audio and virtual check-in services in place of deleted telephone E/M codes (99441-99443).
43
Online digital E/M services (99421-99423). Don’t report a telemedicine service on the same day.
 
43
Interprofessional telephone/internet/EHR consultations (99446-99449 and 99451-99452). You may use any telemedicine service to report consultant communications with a patient and/or family via telecommunication.
Interprofessional telephone/internet/EHR consultations (99446-99449 and 99451-99452). You may only report consultant communications with the patient and/or family via telecommunication for audio services for established patients or a virtual check-in.
44
Interprofessional telephone/internet/EHR consultations (99446-99449 and 99451-99452). Report a 5-to-10-minute telephone call for established patients with 98016 in place of 99441. Report the appropriate audio code in place of 99442 and 99443.
Interprofessional telephone/internet/EHR consultations (99446-99449 and 99451-99452). Report telephone services to a patient with an audio or virtual check-in code.
46
Remote physiologic monitoring treatment management services (99457-99458). Telemedicine services bundle time for remote physiologic monitoring.
 
Evaluation and Management/Newborn Care Services
47
Initial hospital or birthing center care (99460). Telemedicine services can be reported for post-discharge follow-up services in the office/outpatient setting.
 
Evaluation and Management/Cognitive Assessment and Care Plan Services
53
Assessment of and care planning (99483). Don’t report telemedicine services in conjunction with 99483.
 
Evaluation and Management/Care Management Services
56, 57
Chronic care management services (99490, 99439, 99491 and 99437). Telemedicine services bundle chronic care management time.
Chronic care management services (99490, 99439, 99491 and 99437). Audio services for established patients and virtual check-ins bundle chronic care management time.
58
 
Complex chronic care management services (99487 and 99489). Audio services for established patients bundle complex chronic care management time.
60
Principal care management services (99424-99427). Telemedicine services bundle principal care management time.
Principal care management services (99424-99427). Audio services for established patients and virtual check-ins bundle principal care management time
Evaluation and Management/Advance Care Planning
64
Advance care planning (99497-99498). ACP can be reported in conjunction with telemedicine services.
 
Surgery/Maternity Care and Delivery
456
Maternity care and delivery. Report telemedicine services for pregnancy confirmation during a problem-oriented or preventive visit.
 
456
Postpartum care only services (59430). Telemedicine services are bundled into 59430.
 
460
Abortion (59812-59857). Report A/V or audio codes for medical treatment of spontaneous complete abortion.
 
Medicine/Psychiatry
765
Psychiatry. Telemedicine services can be used to report some psychiatry services.
 
766
Psychiatric diagnostic procedures (90791-90792). Don’t report telemedicine services in conjunction with diagnostic procedures.
 
767
Psychotherapy (90833, 90836 and 90838). A/V and audio telemedicine services can be primary codes.
 
768
Pharmacologic management (90863). Physicians, and QHPs who can report E/M services, can report 90863 with A/V and audio services.
 
Medicine/Dialysis
770
Hemodialysis (90935, 90937 and 90940). Report a separate telemedicine service with modifier 25, when appropriate.
 
770
Miscellaneous dialysis procedures (90945 and 90947). Report a separate telemedicine service with modifier 25, when appropriate.
 
Medicine/Cardiovascular
822
Peripheral arterial disease rehabilitation (93668). Report a separate telemedicine service when appropriate.
 
823
 
INR monitoring services (93792-93793) Audio for established patients and virtual check-ins can’t be reported with the INR codes
823
Anticoagulant management (93793). Telemedicine services can’t be reported with 93793.
Anticoagulant management (93793). Audio services for established patients and virtual check-ins can’t be reported with 93793.
Medicine/Pulmonary
828
Pulmonary diagnostic, rehabilitation and therapeutic services (94010-94799). Report a separate telemedicine service when appropriate.
 
Medicine/Allergy and Clinical Immunology
832
Allergy and clinical immunology (95004-95199). Report a separate telemedicine service with modifier 25, when appropriate.
 
Medicine/Behavior Management Services
863
Behavior management services (96202-96203). Report counseling and education by a physician or QHP with telemedicine services
 
Medicine/Hydration, injections, infusions …
864
Hydration, injection, infusion and chemotherapy services (96360-96549). Report a separate telemedicine service with modifier 25, when appropriate.
 
Medicine/Education And Training For Patient Self-Management
884
Education and training for patient self-management (98960-98962). Report counseling and education performed by a physician to an individual with A/V and audio codes.
 
Medicine/Non-Face-To-Face Non-Physician QHP Services
884
Telephone services (98966-98968). Report a 5-to-10-minute telephone call for established patients with 98016 in place of 99441. Report the appropriate audio code in place of 99442 and 99443.
Telephone services (98966-98968). Report physician telephone services with an audio or virtual check-in service.
Medicine/Remote therapeutic monitoring treatment management
887
Remote therapeutic monitoring treatment management (98980-98081). Telemedicine services bundle RTM time.
 
Source: Errata and technical corrections in CPT® 2025: www.ama-assn.org/system/files/2025-cpt-corrections-errata.pdf
 
Blog Tags: telehealth
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