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08/10/2020
Question: Do you know where we can find a list of procedures that are allowed in an office setting?
08/03/2020
Question: Like many practices, we’re doing a lot of telehealth during the public health emergency (PHE). Does this relieve or reduce our providers’ signature requirements for our Medicare claims?
07/27/2020
Question: I have a doctor who’s billing critical care codes without putting the relevant times in his notes. We send these back to him and he amends them properly. Could this still be trouble for us down the road?
07/20/2020
Question: I’m trying to figure out the impact of the new medically unlikely edits (MUE) for E/M codes 99201-99215. All codes have an MUE of 24. Does that mean a patient can see multiple physicians of the same specialty who bill under one tax ID on the same date of service? For example, could I bill two E/M visits if a patient saw Dr. Smith for shoulder pain and then saw Dr. Jones for knee pain?
07/06/2020
Question: I understand there have been Stark Law waivers issued for the COVID-19 pandemic, and that one of the waivers covers rental arrangements that are under fair market value (FMV), which are usually forbidden under Stark. The shutdown has been hard on the finances of one of our clinics, and the health system that rents space to us, knowing it will be hard to find new tenants, has offered to forgive the rent on that clinic for a month or two to help it stay open. Would the Stark waivers allow such an arrangement?
06/29/2020
Question: We’ve been running a clinic for COVID-19 tests where patients fill out forms and get tested. Some patients come back to the office for their results and sometimes, especially if the results are positive, they see the doctor. Are they a “new” patient at that point? Or are they established?
06/08/2020
Question:  I work for a group of general surgeons and quite often our patients are brought back into our office and taken to our patient rooms where an incision and drainage may be performed of a hematoma or a seroma. I have billing these with a 78 modifier. Now I am told that the 78 is used only if the patient is taken back to the hospital operating room.
06/01/2020
Question: There are times when patients want to be accompanied in the exam room by a family member or friend. Most of the time that’s fine, but sometimes I believe having another person in the room will make a discussion I think I should have with the patient more difficult. Is there any problem with my barring the entry of another person?
05/18/2020
Question: The initial preventive physical examination (IPPE) requires a “visual acuity” exam that we cannot request separate payment for. Some of our providers forget this simple step, and that prevents us from getting payment for the service they have performed other than that step. If a patient wears glasses and goes regularly to ophthalmologist for their routine eye exams, can we use this to meet the requirement?
04/20/2020

Question: My providers saw a CMS announcement that practices may report audio-only telephone services. They believe this means they can report phone calls with the patient as telehealth E/M office visits. My interpretation of the guidelines is that they are pertinent to phone calls and that the telehealth codes billed with the usual E/M codes still require audio and video. Who is correct?

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