How much do you like your Medicare carrier or administrative contractor? These charts show averages of carrier and MAC satisfaction scores from your peers across the country. The overall satisfaction scores are higher than the average of the scores of specific business functions. Some contractors, such as Wisconsin Physicians Service (WPS), were rated the same whether acting as a legacy carrier or MAC; in fact WPS is top-rated in the survey.

Is it appropriate for a Mohs surgeon within the same group as the referring dermatologist to bill for a level 2 or level 3 E/M office visit on the same day that Mohs is performed? Under what circumstances would billing a level 2 and level 3 E/M be appropriate in addition to the Mohs procedure on the same day? Also, what documentation would be necessary to support this coding/charge?

You now have until Nov. 1 to submit hardship exemptions that will save you from a 1% Medicare payment penalty in 2012, which will affect any provider who didn’t submit at least 10 electronic prescriptions by June 30. You will use an online tool to submit the exemptions (see below). These changes come in CMS’s Electronic Prescribing (e-Rx) Incentive Program final rule, released Aug. 31.

Make sure you don’t lose money from E/M visits that run longer than usual by documenting time spent and knowing when prolonged service codes come into play, experts say. Primary care physicians must deal with long visits when managing complex cases or severe diagnoses, while specialists have the challenge of using regular E/Ms in place of consult codes for Medicare referrals.

You risk disrupting your practice’s cash flow with stalled payments and claims denials if you fail to test claims in HIPAA version 5010 before the nationwide switch on Jan. 1, 2012. With less than four months until the deadline, experts are urging providers to test now amidst growing concerns that practices don’t see 5010 as a major potential threat to revenue.

When your physicians get a low quality rating by a private insurance plan, the result could be a drop in new patients, lower rates in your next contract negotiation or even being forced to charge different copays for different doctors within your practice. You must know how to appeal a low quality rating for existing plans and ask about the ratings system when negotiating with new plans, experts say.

Your primary care physicians can shift their Medicaid caseload and use patients on private Medicaid plans to qualify for a $21,250 incentive check under the Medicaid Electronic Health Record (EHR) Incentive Program, CMS officials say. The Medicare bonus is worth less at $18,000 and requires you to meet meaningful use; one of the biggest benefits of the Medicaid bonus is that meaningful use does not have to be met during the first year of participation in the program.

Is there a difference between E/M level selection on the Medicare and private payer sides? For the first time, we analyze E/M level ratios between Medicare and private payers based on claims data from more than thousands of practices nationwide. These charts are based on data compiled via the analytics tool of RelayHealth, an Atlanta-based health information technology firm, representing data from thousands of physicians nationwide.