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Whether reopening now or later, communicate to patients with rules and compassion

05/11/2020

Keeping patients informed is always a good idea — especially so when you’re closed in a pandemic shutdown or emerging from one. Be sure you not only let your patients know you’re still there for them, but also specifically how you’ll be there for them in the future.

How one Pennsylvania primary care practice is planning its comeback

05/11/2020

by: Roy Edroso

Hatboro Medical Associates in Hatboro, Pa., has been around since the 1950s, serving as “a pillar of the community,” says Harris B. Cohen, M.D., a family medicine physician with the practice. It’s also in Montgomery County near Philadelphia, one of the “red” zones in Governor Tom Wolf’s reopening plan, and has had no physical appointments since the state started its lockdown on April 1.

4 coding scenarios to help you report COVID-19 encounters, follow-up care and more

05/11/2020

by: Julia Kyles

You don’t need a positive test result to report COVID-19 with ICD-10-CM code U07.1. Doctors may use their medical judgment to conclude that the patient has COVID-19. However, if the doctor uses terms such as “suspected” or “probable,” you should instead code based on the reason for the encounter, such as fever or suspected exposure to COVID-19

CMS cements fresh round of COVID waivers, upping payments, expanding telehealth

05/11/2020

by: Decision Health Staff

A second wave of policy and payment changes that CMS released April 30 is reshaping — yet again — how the medical community can conduct care during the COVID-19 crisis and, critically, how much providers can expect to get paid.

Capture payments for uninsured COVID patients, but act fast to get a slice

05/11/2020

by: Richard Scott

Providers now have a way to capture reimbursement for the treatment of uninsured patients during the COVID-19 emergency. But bear in mind that funds are limited, and you’ll have to wade through various registration steps to get set up.

COVID-hit providers increased patient messaging 37-fold in early crisis response

05/11/2020

by: Roy Edroso

A major patient communication vendor’s records show a massive spike in provider-to-patient interactions during the early days of America’s COVID-19 shutdown — an indicator of the importance of appropriate patient messaging in handling the COVID crisis.

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