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Send the right message when training employees

09/01/2009

Of course, training routines vary from office to office, and only the practice manager can know which methods work, but there are universal techniques that span practice size, specialty, and location.

Anticipate strong recovery efforts from self-funded employers

09/01/2009

The success of CMS’ Recovery Audit Contractor (RAC) pilot is not only leading to its expansion nationwide, it’s in-spiring other payers to take a second look at recovery efforts.

Confront and counsel disruptive physicians, but don't judge

09/01/2009

Susan Reynolds, MD, is not a regular viewer of the television show House, the medical drama that features a brilliant but obnoxious physician who is tolerated by his colleagues in spite of his abusive behavior and personal shortcomings that include drug abuse.

Consultation coding for physicians

09/01/2009

Doctors aren’t exempt from the rough financial times that are affecting everybody’s bottom line, Reynolds says. “Reimbursements have been cut, overhead keeps rising, and a lot of physicians have been feeling the pinch, which will put them in a bad mood to start with,” she says.

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