On national forums that focus on assessing physicians, such as RateMDs.com, the comments cascade around the clock, reflecting patients' feelings about their doctors. The statements roll down the website with immediacy: This doc was "the best" (18 minutes ago!); that one was "very rude" (14 minutes ago!). The authors are anonymous, but the subjects of their commentary are sometimes identified, albeit only with a last name.
Physicians see their patients one-on-one, but what happens behind closed doors can quickly become open to debate on the Web, with patients telling all, if they want. It's a free market of ideas and conversation, and it's a reminder that there are some things a physician, or anyone, can't take too personally. Then again, when you consider that your professional reputation and livelihood are at stake, you might decide to go to court.