Home | 11/12/2020 Issue | Article

5 ways to respond when a patient request is motivated by bias

Effective Nov 12, 2020
Published Nov 16, 2020
Last Reviewed Nov 12, 2020
5 ways to respond when a patient request is motivated by bias Honoring a patient’s request or demand for a clinician based on race, color or national origin is not legal, as the HHS Office for Civil Rights (OCR) has pointed out in a recent bulletin about the COVID-19 pandemic. Here are five steps to prepare for and deal with such a situation.
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