Home | 2/21/2000 Issue | Article

Charts and claims—

Effective Feb 1, 2002
Published Feb 21, 2002

How should you treat an error?Whenever you discover an error on a chart or a claim, there’s no question that it must be corrected. However, the prescribed treatments for this malady may vary depending on a number of variables. A few things, however, are generally agreed upon:1. Correction of the chart and claim must be handled very carefully.2. It’s necessary to communicate with the third-party payer as soon as the symptoms of the mistake are discovered.3. How you treat the claim will be dependent on the third-party payer’s rules.Here’s how your protocol for tr

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