Home | 9/21/2000 Issue | Article

Delayed diagnoses and follow-ups the result of poor communication with patients

Effective Aug 20, 2003
Published Sep 20, 2003

Sending letters to patients with information about test results can pose a challenge to physician practices. The letter must include all the pertinent information and still be easy to read. Mammogram result letters that don't meet these criteria can result in delayed diagnoses or follow-ups.

Follow this advice for sending patients letters that will make sense to them:

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