Home | 11/21/2000 Issue | Article

Develop an aggressive insurance follow-up process

Effective Nov 11, 2003
Published Nov 11, 2003

High-quality coding isn't always enough to get prompt and accurate payments from third-party payers. Sometimes you need to aggressively follow up with carriers to get the money you deserve.

First, you must push the carrier to respond to your claim. Second, you have to appeal the parts of the claim that have been processed incorrectly. And you should define this insurance follow-up workflow in writing.

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