Home | 2/1/2005 Issue | Article

Sorry seems to be the hardest word

Effective Feb 1, 2005
Published Feb 1, 2005

"I'm sorry." They aren't the easiest words for anyone to say, but for physicians, those two little words can be particularly difficult. From the time they enter medical school, "physicians are specifically trained to be right all the time," says Colorado surgeon Michael Woods, MD. "So if they feel they're making the right decisions all the time, then why should they have to apologize, even if something bad happens?"

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