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Avoid emerging malpractice risks when getting into the telehealth game

09/14/2020

Now that telehealth use is exploding, physicians and experts are thinking about the legal risks involved in treating a larger volume of patients virtually. While there’s some dispute over the threat level, it’s worth a close analysis of — and possibly some tweaks to — your encounter protocol and documentation to stay on the safe side.

Your software vendor needs you — to prepare for 2021 E/M office visit changes

09/14/2020

by: Julia Kyles, CPC

Dig into the new guidelines that the AMA has published for E/M office visits (99202-99215) and work with your electronic health record (EHR), electronic medical record (EMR) and other software vendors to ensure a smooth transition to the new rules that will go into effect a few months from now.

You don’t need a ‘Refusal of Care’ form — but when patients refuse care, record it

09/14/2020

by: Roy Edroso

Question: I saw a recent report on telehealth that addresses a situation in which the telehealth patient refuses follow-up care. In the scenario, the patient is determined by the provider to require an office visit or a trip to the emergency room, but the patient refuses the follow-up. The authors say a “Refusal of Care” form should be filled out. We have never used such a form. Should we be doing this?

Eight CMS ‘Compare’ sites, including Physician Compare, merged into one, upgraded

09/14/2020

by: Roy Edroso

On September 3, CMS launched a new interface that combines its eight “Compare” tools for helping patients find appropriate medical care and facilities online.

New patient E/M codes a hard lift for many specialties, psychiatry especially

09/14/2020

by: Roy Edroso

With the Level 1 new patient office E/M code 99201 going away next year, it’s worth considering how your specialty performs with the other new patient office visit codes.

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