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Physician Practice Perspectives
10/01/2006

Six steps to correct and discipline troublesome staff behavior Editor's note: This is the second story in a two-part series about handling disruptive staff. Last month, we discussed how to create the procedural foundation to address disruptive staff behavior. Donald Trump makes it look easy. When one of his prospective employees from the television show The Apprentice fails to meet his expectations, he simply says, "You're fired." But in the real world, between the point of hire and the point of termination, you must take the following two steps when an employee continually steps out of lin

10/01/2006

Editor's note: This is the first in a two-part series on how publishing a newsletter can benefit your practice. Next month, we'll look at how sending a newsletter to patients can help market your practice. Communicating with staffers and physicians about new goals and initiatives at a large practice can be a frustrating task for a practice administrator or office manager. When regular meetings, e-mails, and faceto-face conversations aren't doing the job, an internal newsletter can be the perfect tool to keep everyone in your practice on the same page.

10/01/2006

If CMS' changes to the Medicare Physician Fee Schedule (MPFS) pass through Congress in the fall, payments for certain E/M series will get a boost, but others will drop. "It's time to increase Medicare's payment rates for physicians to spend time with their patients," said CMS Administrator Mark McClellan, MD, PhD, in a statement. This change doesn't mean that all physicians will see improvements to their bottom lines.

10/01/2006

Interviewing and hiring personnel from placing the ad to sifting through resumes and sitting through dozens of interviews-is truly the hardest task for any manager, The hiring process is arduous, time-consuming, and often disappointing. Hiring is a necessary evil, but it doesn't have to leave you feeling burned. To get atop this process, follow these six steps

10/01/2006

Know legal protections, ethical obligations of providing Good Samaritan emergency care Liam Yore,1 a physician from north of Seattle, was on a flight to Greece when a flight attendant asked over the airplane's intercom system whether there was a doctor on board. Yore thought of several reasons to ignore the call. First, the lack of equipment and resources to which he was accustomed in the emergency room (ER) severely limited his ability to treat patients. "There's very little as an ER doc that I'm actually capable of doing out of the hospital setting. I can do better [cardiopulmonary resuscitation] than most people, but that's about it," he says.

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