Home | 8/1/2008 Issue | Article

Quality is essential when it comes to training exceptional staff

Effective Aug 1, 2008
Published Aug 1, 2008

It is vital to remember that managers are only as good as the staff members reporting to them. The quantity of the medical staff does not matter if the quality is inferior. A practice manager must train staff members with appropriate tools and written policies in order to see individuals successfully providing quality to the practice. Too often in this industry, there are holes in practice processes that are plugged by hiring inexperienced staff members. This can create more problems than it solves.

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