Check the postmark date on the envelope of a revalidation request to make sure it's within a week of the date on the letter. If not, let CMS's Physicians Regulatory Issues Team (PRIT) know about it.
In a late May post, PRIT reported two physicians complained about delays in receiving revalidation request letters. One letter was dated March 31 but was postmarked on April 28. Another letter was dated on March 31 and wasn't sent until May 8.
The problem with the delay is that you must respond to a revalidation request within 60 days - otherwise your Medicare billing privileges are revoked. In these cases, days went by before the letters were dropped in the mail and the physicians lost valuable time to complete enrollment applications to revalidate.
PRIT says they worked out this issue with the carrier responsible for the problem, but the Medicare physician troubleshooting team still wants to hear from physician practices if and when the same issue pops up again. PRIT's phone number in Washington is 202-260-7153.