You only have 12 hours to get your e-prescribing (e-Rx) exemption request in! But even if you are ready to apply you may run into problems in the eleventh hour as many of your peers are still having problems accessing the e-Rx exemption website.
Here are some troubleshooting steps straight from CMS to help you submit your hardship exemption by 11:59pm EST tonight and avoid a 1% pay hit in 2012:
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In the internet browser, select Tools/Internet Options/Advanced.
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Scroll down toward the bottom and locate the “Use TLS 1.0” choice.
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Place a checkmark in the “Use TLS 1.0.”
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Click the “OK” box.
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Attempt to access the site again.
If you are still experience trouble accessing the site after following these steps, call the QualityNet help desk at 1-866-288-8912 or 1-877-715-6222 (TTY) from 7:00am to 7:00pm CST, CMS says. You can also email the help desk at Qnetsupport@sdps.org.
IMPORTANT: Due to the imminent deadline and the high volume of calls that the QualityNet Help Desk has gotten recently, you may be on hold or wait to be helped longer than usual, CMS says.
NOTE: The help desk can only assist you with:
• General CMS Physician Quality Reporting System and eRx Incentive Program information
• Portal password issues
• Feedback report availability and access
• PQRI-IACS registration questions
• PQRI-IACS login issues